Instant feedback on quality of care
Managing staff, ensuring quality of care and meeting regulatory obligations is vital, time-consuming and costly. With pragmatic use of technology, our solution can optimise operational costs and improve care provision, without increasing costs.
Using bespoke data capturing technology in each service user’s home we collect information about care providers' attendance, tasks completed and care quality feedback, simply and instantly. Data analysis using in-stream processing identifies those providing exemplary care and those who need to improve.
This systematic method for capturing feedback from users and their families is timely and without bias. We believe it is the best way to drive continuous service improvement. Analysis of resource utilisation also allows providers to plan more holistically and predict future pinch-points in resource availability.