Privacy Policy

Website: www.securemeters.com

Secure Meters Ltd. (“Secure Meters”, “we”, “our”, or “us”) respects the personal information entrusted to us and is committed to protecting your privacy through lawful, fair, and transparent practices. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website, in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws where we operate.

1. Information we collect

We may collect the following types of information when you interact with our website:

a. Information you provide directly

You may give us personal information by filling out forms on our website, such as:

• Your name
• Email address
• Contact number
• Address

This information is collected only when voluntarily provided, such as when you fill out a contact or inquiry form.

b. Information collected automatically (cookies and analytics)

To improve user experience and understand website performance, we use Google Analytics, which may collect anonymous data such as:

• Browser type and version
• Pages visited
• Time spent on pages
• Device and location data (non-identifiable)

This data is collected via cookies and is anonymised — we do not collect any personally identifiable information through Google Analytics.

2. How we use your information

We use the information collected for the following lawful purposes:

• To respond to inquiries submitted via our website forms
• To analyse and improve the performance, relevance, and usability of our website
• To maintain security and safeguard the data you provide
• To comply with applicable legal obligations

We ensure that all personal data is processed lawfully, fairly, and in a transparent manner as required by GDPR and applicable global data protection laws.

3. Data security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, loss, or misuse. These measures include encryption, access restrictions, secure networks, and regular audits.

4. Third-party links

Our website may contain links to third-party or external websites. These websites operate independently and have their own privacy policies. We do not accept responsibility or liability for the practices of external websites. We recommend you to read their privacy policies before submitting any personal data.

5. International data transfers

In case your personal data has been transferred outside your country or the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCC) or other legal mechanisms permitted under data protection laws.

6. Your rights

Depending on your location, you may have rights under applicable data protection laws, such as:

• Right to access your data
• Right to rectify inaccurate data
• Right to erase your data
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent (where processing is based on consent)

7. Data retention

• We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements.
• Data collected through website inquiry forms will generally be retained unless required to be deleted for legal purposes.
• Analytics data collected via cookies is retained in accordance with our cookie policy and Google Analytics’ data retention settings.

Once the retention period expires, we securely delete or anonymise your personal data.

8. Revisions and updates to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Please review this page periodically to stay informed about how we protect your information.

9. Contact us

If you have any questions regarding our privacy practices or believe we may have collected personal data without appropriate consent, you may reach out to our Data Protection Officer through this link.