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Product at a glance

eWatch heat service captures and analyses data to generate graphical reports about individual HIUs and overall network performance. It easily identifies poorly performing properties that need attention.

The service considers three key aspects:

  • Verification of appropriate commission;
  • Monitoring ongoing performance;
  • Improving through proactive service and maintenance.
Consistent monitoring of the network and executing the necessary follow-up action helps keep the costs low for both the operator and resident and ensures reliable, adequate heat supply reaches all those connected, including tenants vulnerable to fuel poverty.

Benefits

  • Monitoring dashboards supports proactive service and maintenance regimes
  • Proactive system maintenance helps in fulfilling maintenance contracts
  • Save time on site by visiting properties that are already known issues
  • Performance dashboards aid fault analysis and identify site performance patterns
  • Benchmarking helps improve long-term efficiencies in your heat network
  • Call-out support provides back-up to resolve customer complaints quickly

Features

  • Comprehensively monitors network efficiency.
  • Performance dashboards analyse every stage of the system - compare weekly, monthly and seasonal data.
  • Yearly and seasonal benchmarking.
  • Granular data drills down to every metering point (riser, apartment and plant room).

System architecture