Installation and initial set up
How to get started with Beanbag. How to get it installed and ready for use. Setting up your first schedule for heating and/or hot water.
Your Beanbag kit needs to be installed before you can use it. You may be able to install some parts of the kit yourself, but it is best to get help from a professional installer for the items that require electrical wiring.
The Beanbag Receiver requires electrical connections at mains voltage and must be installed by a competent person*.
There are three types of Beanbag kit:
Expansion packs are available separately, containing devices such as a communications repeater and a sensor for temperature and humidity.
To use Beanbag to control your heating you will need one of the following:
You will also need access to, and a password for, one of the following:
You can download the Beanbag app from the Apple app store (https://itunes.apple.com/us/app/beanbag-home-comfort-app/id1134915489?mt=8) or Android PlayStore (https://play.google.com/store/apps/details?id=com.secure.beanbag) when you have created a Beanbag account, your devices can be installed and set up. The app guides you through the process, step by step.
* e.g. an electrical contractor registered with an authorised competent person self-certification scheme, in accordance with Part P of the Building Regulations, BS 7671:2008.
Simply follow the step-by-step instructions in the Beanbag app. All Beanbag kits and expansion packs come with printed instructions to help you get started.
You can download fully detailed instructions from www.securemeters.com
If a professional installer has fitted your Beanbag devices, select Continue with the installation. Follow the step-by-step instructions in the app to complete the installation process and become the owner of the Beanbag system.
If you are installing Beanbag yourself (DIY), select Install a new Beanbag system. Follow the step-by-step instructions in the app to perform the installation process and become the owner of the Beanbag system.
Note: The Beanbag Receiver requires electical connections at mains voltage and must be installed by a competent person*.
If you are taking over an established Beanbag system, select Take ownership of a system. You will need physical access to the Beanbag Gateway to do this. Follow the step-by-step instructions in the app to become the new owner of the Beanbag system.
* e.g. an electrical contractor registered with an authorised competent person self-certification scheme, in accordance with Part P of the Building Regulations, BS 7671:2008.
If you chose Continue with the installation or Install a new Beanbag system in the app, you will first need to finish setting up the system. You will need the password to your home broadband.
The Beanbag app will guide you step-by-step through the process of setting up the schedule for heating and/or hot water.
The default schedule divides the week into periods defined as Relax, Away and Sleep, each with its own settings for heat or hot water. You can modify these definitions, or add your own, at any time.
Weekends can be set up differently from weekdays, so Beanbag adjusts to suit your lifestyle.
Relax mode is for when someone is at home, but not asleep. It maintains a comfortable temperature for daily activities.
Sleep mode is for when everybody is in bed, and usually has a lower target temperature than
Relax.
Away mode is for when nobody is at home, so the target temperature at its lowest. If your Beanbag system controls hot water, it will operate once each day by default.
You can adjust any of these settings to suit your needs. For example, you can set hot water to be on continuously when Relax mode is active, whereas it is off by default. The start and stop times can be adjusted for each mode, together with the target temperature.
You can change any setting at any time, by selecting Schedule within the app.
If you chose Continue with the installation or Install a new Beanbag system in the app, you will first need to finish setting up the system. You will need the password to your home broadband.
The Beanbag app will guide you step-by-step through the process of setting up the schedule for heating and/or hot water.
The default schedule divides the week into periods defined as Relax, Away and Sleep, each with its own settings for heat or hot water. You can modify these definitions, or add your own, at any time.
Weekends can be set up differently from weekdays, so Beanbag adjusts to suit your lifestyle.
Relax mode is for when someone is at home, but not asleep. It maintains a comfortable temperature for daily activities.
Sleep mode is for when everybody is in bed, and usually has a lower target temperature than
Relax.
Away mode is for when nobody is at home, so the target temperature at its lowest. If your Beanbag system controls hot water, it will operate once each day by default.
You can adjust any of these settings to suit your needs. For example, you can set hot water to be on continuously when Relax mode is active, whereas it is off by default. The start and stop times can be adjusted for each mode, together with the target temperature.
You can change any setting at any time, by selecting Schedule within the app.
In normal operation, Beanbag will automatically maintain the temperature that was set for the current mode (e.g. Relax, Sleep and Away).
Using the Beanbag App, you can override the set temperature at any time, from anywhere with an Internet connection.
On the Home tab, tap the Heat button for the zone that you wish to take control of (for a single- zone system there will only be one Heat button).
Use the slider to set the target temperature (in red). The actual temperature is shown in black. The target temperature will remain in force until the next change of mode. The time until this will happen is shown in brackets.
If you would like the new target temperature to apply for a fixed time, tap Until fixed duration, select the number of hours for which you would like the new target temperature to apply, and then tap Done. This will override any changes in mode that occur in the meantime.
Alternatively, you can press the top half of the Thermostat front panel to increase the set temperature, or the bottom half to decrease it. This will last until the next schedule change.
To boost your heating for one hour you can also press the top half of the Receiver front panel. The single ‘pip’ on the front panel will light up in white.
Remember that it takes time for any change in target temperature to take effect. Setting a higher temperature than is needed will not make the system reach the target more quickly!
In normal operation, Beanbag will automatically control the hot water according to the schedule set up.
Using the Beanbag App, you can override the hot water setting at any time, from anywhere with an Internet connection.
On the Home tab, tap the Hot Water button. Tap the Water heating button to turn the hot water on or off. The water heating will remain in that state until the next change of mode. The time until this will happen is shown in brackets.
You can also set the hot water to stay on for either 1 hour or 2 hours, by tapping 1h Boost or 2h
Boost.
To boost your heating for one hour you can also press the top half of the Receiver front panel. The single ‘pip’ on the front panel will light up in white.
At any time, you can override any programmed schedule and activate a 1-hour or 2-hour boost for the hot water.
On the Home screen, select Hot Water, and then tap either 1h Boost or 2h Boost for 1 hour or 2 hours respectively.
The remaining time before the boost will expire is shown and is updated every minute. You can cancel the boost at any time and return to the programmed schedule.
To boost your heating for one hour you can also press the top half of the Receiver front panel. The single ‘pip’ on the front panel will light up in white.
You can access multiple Beanbag systems from a single account. The name of the system you are currently using is shown at the top of the Beanbag Home screen.
If you have multiple systems, you can switch between them by tapping the Home button at the top left of the screen.
To check the settings at any time, select the Schedule tab and then tap the required mode at the Schedule screen.
The Edit event screen shows the mode, with its Comfort and Economy heat settings,
From/Until time and Repeat type.
The From/Until times and the Repeat settings can be adjusted from this screen.
To view or edit the settings for a mode, tap on Mode in the Edit event screen, or navigate to MoreàBeanbag settings foràModes.
All the devices using the Beanbag app will see the last changes made and will have full control to make changes. The last change received will be reflected in the Beanbag devices and can be over-ridden by any of the other devices.
When the Beanbag Thermostat has been installed and commissioned into the Beanbag system, it will show the target temperature and ambient temperature.
The larger figures in the middle show the actual temperature, while the smaller figures above them show the target temperature. An up or down arrow shows whether the actual temperature is higher or lower than the target.
To increase the target temperature, press the top half of the Thermostat front panel. To decrease the target temperature, press the bottom half.
When the Beanbag Receiver has been installed and commissioned into the Beanbag system, you should not normally need to do anything with it.
If there is a loss of communications between the Receiver and other devices (or the app) you can use the button on its front face to switch your heating on or off, or to boost the hot water for an hour.
On the More menu select Beanbag settings for and then tap Holiday settings.
Enter the start and end dates for your holiday. While you are away, Beanbag will keep the hot water turned off, and will ensure that the temperature in your home does not fall below 5 °C.
You can amend the settings at any time by selecting the Schedule tab. Tap the event that you would like to amend.
The Edit event screen shows the mode, with its Comfort and Economy heat settings,
From/Until time and Repeat type.
Adjust the From/Until settings and/or the Repeat as required, and then tap Done (top right) to ensure your changes are saved.
To change the Mode settings use the More menu.
You can add a time slot or event at any time by selecting the Schedule tab. Tap Add event. On the New eventscreen select the mode, with its Comfort and Economy heat settings,
From/Until time and Repeat type.
Adjust the settings as required, and then tap Add in the top right hand corner to save the changes.
You can set up to 24 time slots completely flexibly across the week, independently for heating and hot water.
Each mode (e.g. Relax, Away and Sleep) has two heat settings, Comfort and Economy that you can set to suit your needs.
Each mode can have different Comfort and Economy heat settings, but Comfort will always be higher.
Beanbag suggests initial default heat settings for Comfort and Economy when each mode is set up, but you can change them at any time.
To change these settings select the Moremenu, tap Beanbag settings for, and then Modes. Select the mode for which you would like to change the settings, e.g. Relax. Tap Target and then select Comfort or Economy. Use the slider to set the required temperature for each mode.
These messages show the schedules that are currently active in the Beanbag system. The time before each schedule expires is shown as time left.
More than one schedule can be active at the same time. For example, a Hot water event can run together with Relax mode.
These are messages from the Beanbag feed.
They provide information about how your Beanbag system is performing, and will also alert you about any potential problems.
Beanbag supports multiple heating zones. Heat x2 and Heat x2 +Hot Water kits contain everything you need to control two existing plumbed heating zones. You can also extend any of these kits, using an expansion kit.
Modes are groups of settings that let you take control of multiple devices and functions in your home.
Three default modes are created when Beanbag is installed: Relax,Away and Sleep. An additional mode, Hot water,is created for Heat + Hot Water or Heat x2 + Hot Water kits.
An event is created by assigning a mode to a time slot. An event combines a mode with its
Comfort and Economy heat settings, From/Until time and Repeat type.
You can make your own additional Modes using the Moremenu.
You can add a user or guest to your Beanbag account simply by sending an invitation from your app to join your Beanbag. The new user or guest can then join your system by accepting the invitation in the app.
To invite a user to your Beanbag go to More Beanbag settings for Beanbag
users Invite new userto your Beanbag, and enter the email address and the role type (user or guest).
A User has all the privileges of the system, apart from system commissioning. A Guest has only system operation privileges.
Only one person can be the owner of a Beanbag system at any given time.
You can transfer ownership to a person who is already a user of your system.Your role will be changed to user, so you will still be able to use the Beanbag system, but with reduced privileges.
You can transfer ownership by sending an invitation from your app to the person whom you want to take over the ownership. The user can then takeover the ownership of your system by accepting the invitation in the app.
To transfer ownership go to More Beanbag settings for Beanbag users
Tap on the particular user to whom you want to transfer ownership, and then follow the on- screen instructions to initiate the process.
A User has all the privileges of the system, apart from system commissioning. A Guest has only system operation privileges.
The System owner has all the privileges, including system commissioning.
System commissioning includes installation, continue installation and use of the advanced option.
System configuration means any setting change that is permanent, not temporary overrides. Examples are schedule change, new event addition/ deletion, edit individual parameter settings under events and modes.
System operations means all temporary overrides, i.e. day-to-day ad hoc operation such as temperature change, hot water ON/OFF, boost etc.
You may want to take the ownership of a Beanbag system, for example when moving into a property where one is already fitted.
You will need physical access to all the Beanbag devices in the property in order to take ownership.
If you are an existing Beanbag user, go to MoreInstall Beanbag
Take ownership of a system
If you are not currently using any Beanbag system, select Take ownership of a system when you log into the app.
Follow the on-screen instructions to initiate the process.
For help or support, just call us on:01962826213
If your Beanbag doesnot seem to be working properly, there are simple things that you can check that may help to fix it:
For help or support, just call us on:01962 826213.
You can grant temporary access to your Beanbag system, via a PIN.
Go to More Beanbag settings for Devices Generate installer access PIN in your
Beanbag app to generate the temporary pass code.
The installer can then use the PIN to access your system through his Beanbag app. Please note that the pass code is only valid for 24 hours and will expire thereafter.
You can only replace a device that has failed. The faulty device must not be powered up again, in case it affects the rest of the network. Faulty devices must be disposed of responsibly, in accordance with local laws.
Before proceeding, check that the replacement device is of the same type as the one that failed.
Go to More Beanbag settings for Devices Advance set up Replace device, or More Install Beanbag Advance set up Replace device and follow the on-screen instructions in app to replace the device.
If you experience any problems when replacing a Beanbag device, run Reset network. After resetting the entire network, you can restart the replacement process.
If the internet connection is lost, you can still control your heating or hot water system using the Beanbag mobile app if you are at home. However, remote control will not be possible until the connection is restored.
You can use the Beanbag Thermostat to control the temperature, just as with a traditional device.
You can use the button on the front face of the Receiver to switch your heating on or off, or to boost the hot water for an hour.
You can change these settings at any time.
From the More menu, tap Beanbag settings for, and then select Change Wi-Fi credentials. Follow the instructions given in the app and you will be able to reconnect to your new router or change SSID/password, as required.
A system reset returns your Beanbag system back to ‘factory’ condition.
A network reset will remove all the devices from the Beanbag network, and is recommended in the following situations:
The app will indicate when a system or network reset is needed.
This message appears if you ask the app to do something, but the Gateway has not responded. This can happen if there is a communications failure between the app and the Gateway.
You should be able to perform the operation if you try again after a few minutes. It is a good idea to check the internet connection first.
If you see this message when commissioning a new Beanbag system, check that your smartphone is connected to the Gateway Wi-Fi, as instructed in the app.