E7+

1. Press Menu
2. Press + until Settings is displayed, then press Select
3. Press + until GMT/BST is displayed, then press Select
4. If ‘Enable’ is shown, press select to enable GMT/BST mode

1. On the E7+, press Menu
2. Select ‘Off-Peak’
3. Then, choose ‘Monday’
4. Select Period 1, then set the hour using +. Press Select to set the minutes, then press Select again to set the status
5. Repeat this process for each subsequent period
6. After setting Period 6, you will be asked if you want to ‘Copy schedule’
7. If you select yes, use + to choose the days to copy the schedule to, then press Select to confirm.
8. The screen will display ‘Schedule copied’ once the schedule has been successfully saved.

1. Accessing Menu
2. Selecting ‘Boost’
3. setting the ‘On’ and ‘Off’ times for Period 1 and Period 2 respectively

You can also press the Boost button on the unit to apply Boost for up to 2 hours.

1. Delete the app, turn off the phone, and power cycle the reciever.
2. Restart the phone and download ‘Secure Controls’ app again.
3. On your phone, go to Settings → Secure Controls and ensure that the mobile data is on and all permissions are enabled (set to On), including:
   • Location (On while using the App)
   • Bluetooth
   • Camera
   • Background app refresh

   The App will not be able to connect if any required permissions are disabled.

4. Open the app, sign into your account, tap the three-line menu in the top-left corner, and select Add new system
5. Scan the QR code on the front of the receiver (wired to the heating system). Press and hold the Menu button on the receiver for 8 seconds until “Commissioning” is displayed on the E7+ screen.
6. Follow the in-app instructions, selecting No when asked to ‘Retain users’, and wait for your system to appear.

If you are using Bluetooth only, or if your phone is too far from the receiver, try moving closer. The receiver range should cover most homes and multiple floors; however, placement inside a cupboard or near thick walls can reduce signal strength.
Upgrading to Wi-Fi removes this limitation, as the system will always use Wi-Fi when available.

1. If you are receiving a “Cannot establish communication” message with the Wi-Fi card in-stalled, or the system is not connecting when outside the home / Bluetooth range, follow the steps below.
   • Ensure you have a 2.4 GHz router, or a dual-band router with a separate 2.4 GHz channel, or temporarily disable the 5 GHz band.
   • The Secure Wi-Fi Extender only connects to 2.4 GHz Wi-Fi channels. Some routers use 5 GHz only.
   • If you are unsure whether your router supports 2.4 GHz, contact your Wi-Fi provider. They can confirm this and, if required, split the dual bands into two separate SSIDs (network names) or temporarily disable the 5 GHz band.
2. Once confirmed, connect your phone to the 2.4 GHz Wi-Fi network before attempting to pair it with the receiver.
3. Once completed, if not already prompted, go to the Settings (cog icon) in the top-right cor-ner of the app and select Wi-Fi settings.
4. Enter your Wi-Fi password and wait for the message “Wi-Fi credentials have been sent to device.”

You will then be able to control and programme your receiver from outside the home.
If issues persist, tap the three-line menu in the top-left corner, select ‘Help and support’, then ‘Send error logs’, and include a brief message describing the issue. Technical support will investigate fur-ther.